1. Who We Are
Consett Caravan & Container Storage Ltd provides secure storage solutions, including container storage, self-storage, caravan storage, trailer storage, motorhome storage, and business storage throughout Consett and County Durham.
If you have any questions regarding this Privacy Policy, please contact us using the details at the end of this page.
2. Information We Collect
We may collect and process the following information:
Personal Information
Full Name
Email Address
Phone Number
Postal Address (where provided)
Enquiry Information
Storage service requested
Message submitted through our contact form
Preferred contact method
Technical Information
IP Address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Website usage data through cookies
3. How We Use Your Information
We use your information to:
Respond to enquiries and requests.
Provide quotations for our storage services.
Arrange bookings and customer communication.
Improve our website and customer experience.
Maintain website security.
Comply with legal and regulatory obligations.
We only use your information where we have a lawful reason to do so.
4. Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
5. Cookies
Our website may use cookies to improve functionality and analyse website performance.
Cookies may help us:
Remember your preferences.
Improve website performance.
Understand how visitors use our website.
Maintain website security.
You can control or disable cookies through your browser settings.
6. Data Sharing
We do not sell or rent your personal information.
We may share your information only where necessary with trusted third-party providers who help us operate our business, such as:
Website hosting providers
IT support services
Email service providers
Website analytics providers
Legal or regulatory authorities where required by law
All third parties are expected to keep your information secure and confidential.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
Unauthorised access
Loss or theft
Misuse
Alteration
Disclosure
While we take reasonable precautions, no online system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Respond to enquiries
Deliver our services
Meet legal, accounting, or regulatory requirements
Once no longer required, your information will be securely deleted or anonymised.
9. Your Rights
Under applicable data protection laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to processing.
Withdraw consent where applicable.
Request a copy of your personal data.
Lodge a complaint with the relevant data protection authority.
We will respond to requests in accordance with applicable law.
10. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.